Terms & Conditions

This website is managed by Growth Volt. These Terms & Conditions (“Terms”) govern all transactions between Life Exports (“we,” “us,” or “our”) and the customer (“you,” “your”). By placing an order with Life Exports, you acknowledge that you have read, understood, and agreed to be bound by these terms.

1. Orders & Acceptance

  • All orders are subject to acceptance by Life Exports.

  • Once an order is confirmed and payment is processed, a binding sales contract is formed.

  • We reserve the right to cancel any order prior to dispatch in case of unforeseen circumstances, product unavailability, or regulatory restrictions.

2. Pricing & Payment

  • All prices are quoted in the agreed currency (INR/USD or as specified) and are exclusive of applicable taxes, duties, and shipping costs unless otherwise stated.

  • Payments must be made in full before dispatch unless credit terms are agreed in writing.

  • The customer is responsible for any bank charges, customs duties, or import taxes applicable in their country.

3. Shipping & Delivery

  • Delivery timelines provided are estimates only and may vary due to customs clearance, logistics issues, or force majeure events.

  • Risk and ownership of goods transfer to the customer once the shipment is handed over to the carrier.

  • Tracking details will be provided after dispatch where applicable.

4. Cancellation Policy

  • Orders can be cancelled only before shipment and dispatch.

  • Once an order has been shipped and dispatched, it cannot be cancelled under any circumstances.

  • All cancellations must be requested in writing and acknowledged by Life Exports.

5. Return & Refund Policy

  • We do not accept returns or provide refunds for goods once shipped and dispatched.

  • In case of damaged or defective products, you must notify us within 24 hours of delivery with supporting photographic/video evidence.

  • Upon verification, we may, at our sole discretion, offer a replacement or other suitable resolution.

  • No claims will be entertained after the specified claim period.

6. Product Quality & Compliance

  • All goods supplied will comply with the agreed specifications as per the invoice or proforma invoice.

  • It is the customer’s responsibility to ensure that the goods meet the regulatory requirements of the destination country.

  • Life Exports is not liable for delays or refusals caused by customs or import regulations.

7. Force Majeure

  • We will not be liable for any delay or failure to perform our obligations due to causes beyond our reasonable control, including but not limited to natural disasters, war, strikes, transportation delays, or government actions.

8. Limitation of Liability

  • Our liability, whether in contract, tort, or otherwise, will not exceed the value of the goods supplied.

  • We are not responsible for indirect, incidental, or consequential damages arising from the sale or use of our products.

9. Governing Law & Jurisdiction

  • These Terms are governed by the laws of India.

  • Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Gurgaon, India.